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Service Issue Impacting Proton

October 13, 2021 at 7:45 AM UTC

Proton Node

Resolved after 13m of downtime. October 13, 2021 at 7:58 AM UTC

Investigating - We are investigating a potential issue that might affect the uptime of one our of services. We are sorry for any inconvenience this may cause you. This incident post will be updated once we have more information.

Investigating - We are continuing to mitigate issues impacting proton.cynderhost.com and sites on the server. Users may experience backend timeouts or 5XX errors.

Recovery - We are now seeing error rates return to normal now.

Resolved - At this time, we are marking this incident as resolved. Further details will be forthcoming.

Post Mortem - The post mortem for this incident may be found here: https://status.cynderhost.com/pages/october-13th-proton-outage-post-mortem/

Last updated: November 5, 2021 at 3:39 AM UTC